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Communications play an important role in building and maintaining business relationships. Whether a business is small, medium or large, how effectively you communicate with customers, resellers, key suppliers and business partners can be the difference between business won and business lost. 

In smaller businesses with limited resources, the right communication tools enable you to do more with less - resulting in increased efficiency, productivity, and improved customer satisfaction.

  • Innovative applications that increase efficiency and productivity
  • Simplified call management through easy-to-use graphical user interfaces
  • User Presence for real-time status and availability of colleagues
  • Instance messaging for quick, real-time conversations
  • Easy capture/upload of profile pictures to be associated with Busy Lamp Field (BLF) and company directory 
  • Color customization of main window and instant message window
  • Internet browser access to features through UC Web Client
  • Integration with popular contact and CRM applications, including Microsoft Office Outlook, Goldmine and ACT
  • Simplified call handling for operators and attendants
  • Seamless integration with UNIVERGE SV9100 Contact Center application for call center functionality
  • Quick access and easy management of messages through the integration with UNIVERGE InMail and UM8000
  • Runs with full functionality on either an SV9100 internal server blade, external server or in a Virtual Machine environment

NEC's UC Suite delivers an integrated unified communications solution for your UNIVERGE SV9100

Manage Communications Easily

With UC Suite, your employees become more mobile and productive. NEC's Unified Communications offers advanced UC applications such as presence, desktop client, softphone, quick messaging, instant messaging, white boarding, and application sharing that enables your workers to collaborate and provide customers the attention they deserve in today's increasingly mobile world. It also seamlessly integrates with NEC's UNIVERGE SV9100 Contact Center and UNIVERGE InMail/UM8000 voicemail to provide you with all of the features and functionality your business requires. unfied

Streamline Access to Communications

Unify Your Communications, Messaging and Collaboration

NEC's Unified Communications Suite delivers on the promise of unifying your business's communications by managing them through UC clients on your personal computer or mobile devices. The UC Suite Desktop and Web Client allows your employees to get more done in less time by providing them easy access to features such as hold, transfer, conference, enhanced park, page and barge-in. It also provides them with:

  • Call management, speed dialing and contact lookup
  • Presence to view colleague's real-time status and availability
  • Visual voicemail for quick access to and easy management of inbox and messages
  • Instant messaging capabilities for quick, real-time conversations
  • Attendant console capabilities directly on an operator's PC, allowing them to transfer and manage calls on-screen
  • Detailed call history reports-includes incoming calls, outgoing calls, call date and time, call duration and caller ID information


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