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 Unified Communications for Business in Kansas City

What is Unified Communications?

Unfied Communications helps bring multiple applications into one location.  Today companies may use multiple different communications applications rather than one unified solution.  It's possible that companies aren't informed about current applications to benefit their organization. 

Here is a brief introduction to some  of these applications. Call Presence - This application can be configured as an Outlook plug in and staff can update their status to keep co-workers informed.  can show if an employee is out sick, on vacation, in a meeting, on a call, and away from their desk at a glance.  It can also pull from that parties Outlook calendar to give coworkers and receptionists a better understanding of that employees whereabouts and activity.  Call presence goe swell beyond the busy lamp field button.  Unified Messaging - Voicemails can now come to email accounts.  This allows users to know if they have voicemail while checking email.  Messages are played as .wav files, can be stored in folders and forwarded to others as needed. IM - Instant messaging is a great way to bring this application into the telephone system rather than a stand alone.  Messaging can be a great way to communicate when co-workers are on a conference call and you need a quick response.  Messages can also be sent to the display of a phone to get their attention.   File sharing - This application allows staff to discuss and share a file of discussion.  Whiteboard is similiar in that it allows sketches to be down in real time to aid in communication.  Unifed Communication has changed the way companies communicate.

Pick & Choose

Batts does a really good job of understanding your people and how they work.  Our consulting allows us to understand how each department may differ in their communications needs and styles. 

Get a free consultation with Batts Business Technology. To get started, fill out the form or, for a more personal touch, reach out to us at 816-353-4884.

A Leader In the Industry

Batts is proud to be offering one of the top telephone system solutions in the industry.  Batts has been selling & servicing NEC business telephone solutions since the late 90's.  NEC has consistently stayed in the top 3 business telelphone manufacturers position for marketshare during that time.  NEC is a Fortune 100 company and most every electronics bought today have an NEC component in them.  

NEC has a variety of technology solutions to meet the business demands of all vertical markets.  Batts is the only company in Kansas City with the ability to sell their flagship enterprise business telephone solution.  From traditional phone systems, VoIP or Hosted PBX solutions, we can offer them all.  Our team of professionals are certified and have an average of 15 years experience in the industry.  Give us a call for a free consultation and see what makes us different from the pack.  

Buying a Phone System Is About the Vendor as Much as the Solution!

Companies need a vendor that has been around the block and withstood the test of time.  We have seen many companies who have a system, but the vendor disappeared.  Companies buy based on price!  There is no doubt that is a huge factor.  Of course features and functionality come in to play.  The vendor should be a huge factor in your purchasing decision because you will be working with them for years to come.  

Get a free consultation with Batts Business Technology. To get started, fill out the form or, for a more personal touch, reach out to us at 816-353-4884.


Expect More from Your Phone Systemnec sv8100 telephone system

Simple, Flexible, and Cost Effective; Batts Business Technology has solutions to meet your needs.

 Our solutions are scalable to accommodate your company’s growth.  Batts Business Technology offers cloud based, premise based, VoIP and traditional solutions.  Batts Business Technology can evaluate your needs and pair the best-fit solution for your small business.  You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills.  Let Batts Communications help educate you on the different solutions available and we can find the right fit for your current needs and future vision.

Telecom Questions?

Do you have communication questions for your company? Fill out this simple form with your questions and our team respond promptly!